The Bureau of Human Services Licensing (BHSL) is responsible for the licensure and regulatory compliance of Personal Care Homes (PCH) and Assisted Living Residences (ALR).
The licensing program is administered by the Department of Human Services (DHS) in the Central, Northeast, Southeast, Southwest and Northwest regions. BHSL is responsible for managing, planning, direction, oversight, design, development, and administration of licensing statutes, regulations and policy, enforcement policy, training, and research, and data systems for more than 1,000 congerate care settings licensed by DHS. The bureau serves approximately 40,000 adults with a wide variety of care needs, including intellectual and developmental disabilities, physical disabilities, and behavioral, and/or cognitive disorders.
The Bureau is also responsible for the licensing administration of licensed facilities for numerous DHS program offices, as well as the administration of the Commonwealth’s Adult Protective Services (APS) program.
Divisions
Featured Programs
Contact OLTL
OLTL Participant Helpline
1-800-757-5042
Enrolled OLTL participants can call the helpline with any concerns regarding their services. Hours are Monday through Friday, 9 a.m-12 p.m. and 1-3 p.m.
Related Programs & Resources
-
Alternatives to Nursing Homes
-
Community HealthChoices (CHC)
-
Living Independence for the Elderly (LIFE)
-
OLTL Data Dashboard Archive
-
Long-Term Services and Supports Subcommittee
-
Managed Long-Term Services and Supports Subcommittee
-
Nursing Facilities Rates
-
Long-Term Care Rate Setting Tables
-
MIPPA Agreements
-
Enroll as a Medicaid Provider
-
Billing Information
-
OLTL Workbook