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    SNAP Skimming

    Learn more about skimming, how to protect your benefits, and what to do if your benefits are stolen.

    Report SNAP skimming to OSIG by calling 1-800-932-0582.

    What is SNAP Skimming

    Skimming happens when illegal devices are installed on point-of-sale (POS) machines and are designed to steal consumer’s financial information, money, or benefits. Skimming has been on the rise and Supplemental Nutrition Assistance Program (SNAP) (formerly food stamps) recipients are often a target. SNAP benefits are appealing to criminals because Electronic Benefit Transfer (EBT) cards are not chip-enabled making them an easy target. 

    Thieves use a skimming device to copy EBT card information. They then use that information to make fake EBT cards and purchase food and beverages with the stolen SNAP benefits.

     Report SNAP Skimming 

    Report SNAP skimming to OSIG by calling  1-800-932-0582.

    How to Recognize a Skimming Device

    Skimming devices, often called skimmers, are designed to blend in and deceive customers, but there are ways to identify a fraudulent device. 

    • Observe the size. Skimming devices are often placed over the legitmate card reader. Making them larger than legitmate card readers. 
    • Skimming devices are often attached with glue or tape. Pull at the edges of the keypad before entering your PIN.
    • Look for security stickers. Some legitimate devices may have a security label or holographic decal on the front or top of the card reader. 
    Image comparing a legitimate point-of-sale device with a skimming device. The image above shows the slight differences between a skimming device and legitimate card reader. The device on the left is a skimmer. The edges are larger that the legitimate device shown on the right. These subtle differences are designed to trick consumers. Image Source: Ingenico.

    How to protect yourself

    There are steps you can take to protect yourself against skimming.

    • Change your PIN often, especially right before your payment date. Scammers tend to steal benefits the morning you receive them. You can change your PIN on the myCOMPASS app, or by calling the number on the back of your card.
    • NEVER share your PIN or card number, even with someone you trust. Cover the keypad when you are entering your PIN number while making a purchase.
    • Avoid simple PINS like 1111, 1234, or 9876 as they are easy to guess.
    • Check your EBT account regularly for unauthorized charges. 

    What to do if your benefits are stolen

    If you believe your SNAP benefits were stolen, immediately contact your County Assistance Office (CAO). The CAO will be able to issue you a new card. Secondly contact the Office of State Inspector General’s fraud tipline at 1-800-932-0582 to report the crime.