Efforts to Outcomes Reporting
The Data Collection, Reporting and Outcomes Project (DCROP) is a collaborative initiative amongst state funders comprised of PCCD, the Pennsylvania Coalition to Advance Respect (PCAR) and the Pennsylvania Coalition Against Domestic Violence (PCADV) to provide all victim service programs a streamlined, standardized data collection, reporting, and outcomes system.
Efforts to Outcome (ETO) is the standardized data collection and reporting technology system provided to victim service programs that also has the functionality of an integrated case management system. Robust, yet streamlined collection and reporting of service and outcome data is especially important now, when agencies and organizations are stretching their budgets further and public needs and expectations for service delivery are increasing. All victim service programs that receive VOCA, PCAR, and/or PCADV funding provide reports to their funders through ETO
The easiest way to obtain help from PCCD’s ETO Team is to contact the ETO Resource Email Account at RA-CD-OVS-ETO@pa.gov.
Victim Services Outcomes Based Evaluation Tools
Recognizing the importance of measuring service outcomes for crime survivors, in 2011 PCCD, in collaboration with PCAR and PCADV, began utilizing a statewide outcomes-based evaluation tool known as the Empowerment & Satisfaction Questionnaire – Long Form (ESQ-LF) to measure outcomes. This was the first statewide implemented outcomes-based evaluation tool for VOCA funded victim service agencies in the country.
Victims Services Satisfaction Survey (VS3)
After using the ESQ-LF for 12 years, a revised version of the survey was created to expand on the types of victim services that were being measured. In 2023, a virtual platform survey, known as the Victims Services Satisfaction Survey, was created to replace the ESQ-LF.
Identifying the success of measuring outcomes for VOCA funded agencies, PCCD embarked with researchers to develop an outcomes-based evaluation tool for RASA funded victim service agencies to measure the impact of providing procedural services to crime victims. This resulted in the development of the Impact of Procedural Services Survey.
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PA SAVIN Pennsylvania Statewide Automated Victim Information and Notification (PA SAVIN) is a free service that provides round-the-clock access to the custody status of offenders in county jail, state prison or under state parole supervision in the commonwealth. PA SAVIN also provides automated telephone, email and/ or text message notifications of any change in an inmate’s incarceration status, including transfers to other prisons, release, escape, and more.
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Dependable Access Victimization Expenses (DAVE) Dependable Access Victimization Expenses (DAVE) is the program used within the Victims' Compensation Assistance Program. Advocates and victims can use this system to apply for compensation as well as check on the status of their claim. Advocates can take various trainings to become more acquainted with this system. The Basic Compensation Course must be completed prior to Advocates gaining access to DAVE. If you are an advocate or provider and need assistance obtaining a log in to access DAVE please contact RA-DAVESupport@pa.gov.
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Egrants Egrants is an online system designed to automate the grants and project management process. It allows applicants to find funding opportunities, apply for grants or projects, and manage grant reporting online. The system also allows PCCD staff to review applications, award grants, and manage those grants and projects efficiently and effectively.