​COSTARS Supplier Responsibilities

​Once awarded a COSTARS contract, COSTARS suppliers are required to electronically report their contract sales to COSTARS members to the DGS COSTARS Program office on a quarterly basis, per the terms and conditions of the contract.  These reports are to be submitted through the web-based COSTARS Supplier Portal. If you need assistance reporting sales, COSTARS has created a Report COSTARS Sales online training to help.

​​COSTARS provides the member list to our suppliers to help them generate COSTARS sales.  It is the responsibility of the supplier to market their products, services and any additional pricing incentives to help drive business with the members. The COSTARS team provides our suppliers with COSTARS logos as well as the Guide to COSTARS Marketing to assist you in that endeavor.  Visit the Supplier Toolbox to access these resources.

As it is the goal of COSTARS to award contracts to all “responsible and responsive” bidders, COSTARS holds the same responsiveness expectation of our suppliers through the member quote and purchasing process. Keep in mind that many of our members are part of very small, often one-person, procurement operations so they have little time to accomplish many projects.  When they contact you for a quote, you are likely on a shortlist of suppliers in which they have an interest. Amazing customer service plus competitive pricing will go a long way to winning a member’s project!

Prompt responsiveness is also a commitment we ask for in the continued administration of your contract participation.  As you receive communication from your Commodity Specialist regarding contract renewal deadlines, annual administrative cost payments or other matters, be sure to respond in a timely manner so your participation in a COSTARS contract isn’t jeopardized.

In order to remain a COSTARS-authorized supplier, payment of the annual administrative fee per awarded contract is required.  Current COSTARS-authorized suppliers will receive reminder emails as the remittance deadline approaches for inclusion in the program for the next year.