Bureau of Human Services Licensing

Personal Care Home (PCH) & Assisted Living Residences (ALR) Field Offices

Headquarters Office

The Headquarters office oversees all regional offices, as well as is responsible for all 67 counties in Pennsylvania.

  • Bureau Director: Theresa Hartman
AddressPhoneEmail
Health & Welfare Building
625 Forster Street, Room 631
Harrisburg, PA 17120
Phone: 717-418-3515
Fax: 717-783-5662
ra-pwarlheadquarters@pa.gov

Central Regional Office

  • Licensing Director: Neil Cody
  • Human Services Licensing Supervisors: Gloria Emick, Alex Stambach
  • Counties Represented: Adams, Bedford, Blair, Cambria, Cumberland, Dauphin, Franklin, Fulton, Huntingdon, Juniata, Lancaster, Lebanon, Mifflin, Perry, Somerset, York
AddressPhoneEmail
Health & Welfare Building
625 Forster Street, Room 631
Harrisburg, PA 17120
Phone: 717-772-4673
Toll-Free: 1-800-882-1885
Fax: 717-783-3956
ra-pwarlcentral@pa.gov

Southeast Regional Office

  • Licensing Director: Patricia Adams
  • Human Services Licensing Supervisors: Mia Johnson, Shawn Parker, Claire Mendez
  • Counties Represented: Bucks, Chester, Delaware, Montgomery, Philadelphia
AddressPhoneEmail
1001 Sterigere Street
Norristown State Hospital Building #2, Room 256
Norristown, PA 19401
Phone: 610-270-1137
Toll-Free: 1-866-711-4115
Fax: 610-270-1147
ra-pwarlsoutheast@pa.gov

Northwest Regional Office

  • Licensing Director: Jody Garver
  • Human Services Licensing Supervisors: Amy Duncan, Suzanne Quinn, Jason Williams
  • Counties Represented: Armstrong, Beaver, Butler, Clarion, Clearfield, Crawford, Elk, Erie, Forest, Indiana, Jefferson, Lawrence, McKean, Mercer, Venango, Warren
AddressPhoneEmail
11 Stanwix Street, Room 230
Pittsburgh, PA 15222
Phone: 412-565-5616
Toll-Free: 1-888-464-6378
Fax: 412-565-2840
ra-pwarlnorthwest@pa.gov

Southwest Regional Office

  • Licensing Director: Brett Sutherland
  • Human Services Licensing Supervisors: Jon Kimberland, Larry Mazza, Janine Wenzig
  • Counties Represented: Allegheny, Fayette, Greene, Washington, Westmoreland
AddressPhoneEmail
11 Stanwix Street, Room 230
Pittsburgh, PA 15222
Phone: 412-565-5614
Toll-Free: 1-888-322-3664
Fax: 412-565-5633
ra-pwarlsouthwest@pa.gov

Northeast Regional Office

  • Licensing Director: Bob Bisignani
  • Human Services Licensing Supervisors: Anne Graziano, Michele Moskalczyk
  • Counties Represented: Berks, Bradford, Cameron, Carbon, Centre, Clinton, Columbia, Lackawanna, Lehigh, Luzerne, Lycoming, Monroe, Montour, Northampton, Northumberland, Pike, Potter, Schuylkill, Snyder, Sullivan, Susquehanna, Tioga, Union, Wayne, Wyoming
AddressPhoneEmail
100 Lackawanna Avenue
Scranton State Office Building, Room 330
Scranton, PA 18603-1923
Phone: 570-963-3209
Toll-Free:  1-800-833-5095
Fax: 570-963-3018
ra-pwarlnortheast@pa.gov