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of the Commonwealth of Pennsylvania

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    Due to COVID-19, the ECM project has been delayed, but the DHS is actively working to develop a new timeline and will provide information to the counties when it becomes available. Decisions need to be made about the order of subsystems within a phase and the roll-out strategy for each subsystem.

    The ECM implementation timeline spans multiple years and is comprised of three phases. The following describes, at a high level, the anticipated phases and timing of each:

    Phase 0: 

    • ECM Pegasystems Platform Established 2022 (upon which subsystems will be implemented)

    Phase 1 Beginning Fall 2023:

    • Hearings & Appeals Targeted Implementation Date of Summer 2024
    • Home and Community Based Services (HCBSS) Target Implementation Date of December 2025 
    • OLTL Enrolment July 2026

    Phase 2: 

    • Child Welfare Case Management (CW CM) Targeted Implementation Date of December 2025