Benefits

Commonwealth employees are eligible for a wide array of benefits, including medical and supplemental health benefits; the Dependent Care Account Program (DCAP); charitable giving through the State Employee Combined Appeal; voluntary life, dependent and long-term disability insurance; voluntary home and auto insurance, and more.

Contact Information

The contact information on this page is intended for use by HR professionals only.  Employees should not use these phone numbers or email addresses for any reason.

HR Service Center Agencies

The HR Service Center is available to provide benefits-related support to HR professionals at 877.242.6007 from 7:30 am to 5:00 pm, Monday through Friday.  You can also use E-PAR to submit transaction processing requests or the help desk tool to submit an enhancement request, ask business process questions or report a system problem.

You can refer employees to 866.377.2672 for benefits questions, enrollments and status changes or for general HR support, help within online tools, data/payroll changes and miscellaneous questions.

Benefit forms are available in the Employee Resource Center by selecting the Forms button on the right-hand side of the page.  Please refer employees and prospective employees to this site for forms to ensure that they receive the most accurate and up to date information.  

Absence Services

FMLA: 717.346.4667

Work Related Injury Services: 717.857.3666

Military Leave: 717.857.3333

Agency Services 

Phone: 877.242.6007
Fax: 717.783.3472

Applicant Services

Phone: 717.787.7811

Employee Services 

Phone: 866.377.2672
Interpreter services are available
PA Relay: 711
Fax: 717.425.7190

Non-HR Service Center Agencies

Agencies that do not use the HR Service Center should use the following resources for questions and information (including forms and other documents) regarding benefits. 

Dependent Care Account Program

717.787.9872
Email: ra-benhelp@pa.gov

Health Benefits

Pennsylvania Employees Benefit Trust Fund (PEBTF)

717.561.4750 ext. 7511
800.522.7279 ext. 7511
personnel@pebtf.org

Life Insurance

855.972.5433

State Employee Assistance Program 

Employee Referrals: 1.800.692.7459

TT Employee Referrals: 1.800.824.4306
Management or Union Consultations: 1.800.662.9206
ra-workplacesupportservices@pa.gov

Voluntary Insurance

Prudential, Metropolitan Life

717.787.9872   
ra-benhelp@pa.gov

Additional Resources

Benefits Alerts

Benefits Policies