Contact Information
The contact information on this page is intended for use by HR professionals only. Employees should not use these phone numbers or email addresses for any reason.
HR Service Center Agencies
The HR Service Center is available to provide benefits-related support to HR professionals at 877.242.6007 from 7:30 am to 5:00 pm, Monday through Friday. You can also use E-PAR to submit transaction processing requests or the help desk tool to submit an enhancement request, ask business process questions or report a system problem.
You can refer employees to 866.377.2672 for benefits questions, enrollments and status changes or for general HR support, help within online tools, data/payroll changes and miscellaneous questions.
Benefit forms are available in the Employee Resource Center by selecting the Forms button on the right-hand side of the page. Please refer employees and prospective employees to this site for forms to ensure that they receive the most accurate and up to date information.
Absence Services
FMLA: 717.346.4667
Work Related Injury Services: 717.857.3666
Military Leave: 717.857.3333
Agency Services
Phone: 877.242.6007
Fax: 717.783.3472
Applicant Services
Phone: 717.787.7811
Employee Services
Phone: 866.377.2672
Interpreter services are available
PA Relay: 711
Fax: 717.425.7190
Non-HR Service Center Agencies
Agencies that do not use the HR Service Center should use the following resources for questions and information (including forms and other documents) regarding benefits.
Dependent Care Account Program
717.787.9872
Email: ra-benhelp@pa.gov
Health Benefits
Pennsylvania Employees Benefit Trust Fund (PEBTF)
717.561.4750 ext. 7511
800.522.7279 ext. 7511
personnel@pebtf.org
Life Insurance
855.972.5433
Safety Program
717.346.4667
ra-oasafety@pa.gov
State Employee Assistance Program
Employee Referrals: 1.800.692.7459
TT Employee Referrals: 1.800.824.4306
Management or Union Consultations: 1.800.662.9206
ra-workplacesupportservices@pa.gov