Information Technology

OA-Information Technology (OIT) ensures seamless and secure IT operations across the Commonwealth, overseeing investments, performance, and policies for all IT systems in agencies under the Governor’s jurisdiction. We are committed to customer service and delivering results through innovation and collaboration.

Resources for Commonwealth Users

IT Help Desk Contact Information

Call or submit a ticket for assistance from your IT help desk.

IT Central Tech Help

Find guides, videos, and other resources for commonly used IT products and services.

Office 365

Access OneDrive, Outlook, and other Microsoft products and services from anywhere online.

Webmail / Outlook Web Access

Online access to Outlook only.

CUPSS

Password reset with Commonwealth User Provisioning Self Service (CUPSS)