Overview
The field of artificial intelligence (AI) has experienced rapid development. Generative AI is a type of AI with the ability to create seemingly new or novel content. There is significant public interest in generative AI for its potential to empower creativity, innovation, and efficiency. However, this technology also presents potential risks and new challenges that must be navigated thoughtfully.
Since the signing of Governor Shapiro’s Executive Order in September of 2023, OA has enhanced the governance of generative AI through employee trainings, tailored guidance on publicly available generative AI tools, and including employees in the research and integration of generative AI tools.
As the field of generative AI continues to develop, the Commonwealth will continue to create and review policies relating to the governance of AI to help mitigate the risks while improving efficiencies.
The Commonwealth’s Pilot of ChatGPT
As generative AI transforms workplaces, the Commonwealth is taking a proactive, employee-centered approach to exploring its potential in government. From March 2024 to March 2025, approximately 175 employees across multiple agencies engaged in a structured pilot of ChatGPT Enterprise to better understand where, when, and how these tools may be used in their day-to-day work.
Rather than simply adopting AI, the Commonwealth is studying its real-world impact through employee experiences, gathering insights on what worked, what didn’t, and how to responsibly integrate AI into government operations.
Learn more about the findings and our next steps in the OpenAI pilot report.
Governance
The Generative AI Governing Board will provide employee-centered direction on all aspects of the design, development, procurement, and deployment of generative AI in Commonwealth agencies.
The Board includes the following members or their designees:
- Governor's Chief of Staff
- Director of Digital Strategy
- Chief Transformation and Opportunity Officer
- Secretary of Policy and Planning
- General Counsel
- Secretary of Administration
- Chief Information Officer
- Chief Information Security Officer
- Chief Data Officer
- Chief Privacy Officer
- The Department of General Service's Deputy Secretary for Procurement
- The Department of Labor & Industry's Deputy Secretary for Workforce Development