Goal 1
Establish and implement a more transparent, frequent, and global communication strategy with staff and external partners.
- Build trust and establish two-way, open communications and engagement with internal staff.
- In collaboration with external partners, develop confidence in communications through consistent outreach, utilizing diverse methods.
- Connect internal staff and external partners to assure effective communications, services, and operations.
Goal 2
Identify and build network to increase collaboration in the delivery of services provided by the fire service.
- Identify alliances and partnerships to support and enhance our mission.
- Ensure stakeholders have access to best practices to benefit the fire service in Pennsylvania.
- Create and institutionalize pathways to enhance and sustain future operations for the fire service in Pennsylvania.
Goal 3
Improve access to programs and services.
- Implement annual policy and procedure review processes to be more timely, efficient, and accurate in service the fire service.
- Leverage technology to improve access to services and information.
- Identify and secure sustained funding to support the enhanced services provided to the fire service.
