eGrants Administrator Account
Each municipal applicant must have an Agency User Administrator. The Administrator is responsible for creating and managing eGrants user accounts for others who need to use the organization's grant applications or contracts. The Administrator will be able to grant Library personnel, or other Municipal staff, access to work on the application.
If someone at the municipality already has an eGrant account, that person may use that existing account to serve as Administrator.
An Agency User Administrator must be an authorized representative of the municipality submitting the application.
When an AUN for the municipality has been obtained, please complete and submit the Request Form: eGrants Administrator Account to initiate access to the application.
Once an Agency User Administrator account is created, the Administrator will receive an email with the subject "eGrants Alert Message" from ra-egrantshelp@pa.gov. It will provide the Administrator with a temporary password. Then, the Administrator must visit the eGrants site to set-up his/her own password, complete their profile, and set-up any other user accounts.
An email confirmation will be sent from ra-egrantshelp@pa.gov. As a precaution, eGrants users should add ra-egrantshelp@pa.gov to their email's safe senders list as eGrants sends notifications out via a technique similar to SPAM.
Create Additional User Accounts
Agency User Administrators are responsible for creating new accounts for their organization's personnel.
To create a user account, the administrator assigns a unique login ID, enters basic information, and selects roles or privileges for each user.
When the new user account is created, eGrants automatically assigns a temporary password and sends an email message to the new user. After the account is created, the new user can login to eGrants immediately. (Be sure new users know to watch for an email confirmation from ra-egrantshelp@pa.gov. As a precaution, the new user should add ra-egrantshelp@pa.gov to his/her email's safe senders list.)
For more information on how to manage agency user accounts, log into eGrants and review the "Agency User Management" guide on the right side of the eGrants Grants home page.
Forgotten Logins or Passwords
If your Agency User Administrator has forgotten his/her login, email ra-Keystone@pa.gov with the subject line: "Forgot eGrants User Administrator Login" and provide your contact information and organization AUN.
If you are not the Agency User Administrator and you have forgotten your login, contact your organization's Agency User Administrator (usually the director) for help. If you have forgotten your password, go to the eGrants website and click the "Forgot Password" link.
How to Use eGrants
Once logged into eGrants, a "Getting Started Guide" is located on the right side of the eGrants home page. It reviews the basic functions of eGrants.