Overview
In most cases, you will file certifications each week. For Unemployment Compensation purposes, a week begins on a Sunday and ends on a Saturday.
A weekly certification certifies your eligibility for each week separately. (For example, you may be on vacation and not available to work one week, but available the next week.)
After filing your initial application for Unemployment Compensation (UC) benefits, you will receive a Claims Confirmation letter, which will provide:
- The date you will file your first weekly claim -- typically the second Sunday after completing your initial application for benefits.
- Your 4-digit PIN, which you will need if you choose to file your weekly claim via Pennsylvania Teleclaims (PAT)
How to File a Weekly Certification
Weekly filing can be done using the following methods:
Online: The best way to file your weekly certification is online from 6 a.m. to 11 p.m. Sunday, and 6 a.m. to 9 p.m. Monday through Friday.
Phone: Use the automated PA Teleclaims (PAT) system by calling 888-255-4728, seven days a week, 24 hours a day.
Videophone: For individuals who use American Sign Language (ASL), videophone service is available every Wednesday from noon to 4 p.m. at 717-704-8474.
TTY: You can file your weekly certifications 24/6 (Sunday through Friday). Here's a simplified guide:
- Review instructions and eligibility questions. Prepare your answers.
- Connect to UC Service Center: Dial TTY (888) 334-4046. After the UC office greeting, type the question number and its answer. Keep going until all questions are answered, then end the call.
- Relay Service Contact: If more info is needed, you'll be contacted through relay service.