Submit a Request for Steward-Supervisor Training

Steward-Supervisor Training helps union reps and supervisors develop some essential skills to navigate labor relations in the workplace and cultivate more effective and productive labor-management relationships.

Steward-Supervisor Training Overview

During up to seven, three-hour sessions, you will develop skills in handling grievances, interpreting contracts, and applying just cause.

Designed to enhance technical knowledge and foster better relationships between labor and management at the first level—Steward-Supervisor Training focuses on addressing problems that typically arise on the shop floor or in the immediate working environment.

The program also covers topics like rights, roles, and responsibilities of both parties, as well as promoting effective communication, problem-solving, and conflict management.

The main objective of the program is to shift away from an "us vs. them" mentality while recognizing each party's purpose and responsibilities. Conflict is a natural part of labor-management relations, training emphasizes how conflicts are handled and resolved.

Training its customizable, and can be used independently or in combination with other initiatives like Labor-Management Committees or Interest-Based Bargaining.

Contact us

If you have any questions, or to submit a request, contact the Bureau of Mediation.

Call us

Call the Bureau of Mediation

717-783-2803

Submit by mail

Department of Labor & Industry Bureau of Mediation 651 Boas Street, Room 413 Harrisburg, PA 17121-0750

Download the form

Email us

Email any questions to

ra-libmed@pa.gov