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    LIQUOR CONTROL BOARD

    Report Fraud or Abuse in FW&GS Stores or PLCB Offices

    You can report fraud or abuse by filling out our form or calling our hotline at (855) 693-2062.

    How to report fraud or abuse

    If you are a Fine Wine & Good Spirits (FW&GS) customer, PLCB employee or licensee, it's important to report any instances of fraud or misconduct that you see or suspect. This includes theft, kickbacks, unauthorized requests for money or products, abuse of authority and retaliation. Every report will be reviewed and addressed as necessary.

    To report misconduct, please complete our online form. If you need assistance, want to report waste, fraud or abuse or need to add more information to a previously submitted report, call (855) 693-2062.

    Once you submit a report, you will receive a unique ID via phone or online. Although investigation details are confidential, you can check the status of your case by calling and providing your ID. The time it takes to resolve a case can vary. 

     

    Report a licensee complaint

    To report complaints related to licensees (bars, restaurants, clubs, distributors, etc.), please contact the Pennsylvania State Police Bureau of Liquor Control Enforcement.

     

    Report customer service issues

    To report customer service issues, please contact PLCB Consumer Relations.