This is a comparison of the different services provided at PennDOT Driver’s License Centers, Online Messenger Centers, and Online Registration Program / Online Agents.
Location Type
- Driver License Centers (DLC)
- PennDOT Standalone Photo Centers
- Online Business Partners
- PennDOT Online Driver and Vehicle Services (PennDOT Website Services)
PennDOT Driver License Centers (DLC) located throughout the Commonwealth are operated by PennDOT employees and offer driver license services. Our DLCs only accept debit or credit cards, checks or money orders as forms of payment for products. Please reference Find a PennDOT near you on our website for more information and to verify the driver licensing services provided at each location.
PennDOT’s standalone Photo Centers are located throughout the Commonwealth. When you receive a camera card, which is an invitation to our photo license/identification card process, you must appear at a photo center to obtain a photo for driver's license/identification card. Please reference Find a PennDOT near you on our website for more information and to find a Photo Center near you.
PennDOT partners with private businesses to provide customers with face-to-face, over-the-counter services. Online indicates that these business partners have a secure, electronic connection to PennDOT and can issue a variety of products on-the-spot. These businesses charge a market-driven fee for their services in addition to applicable PennDOT fees.
- An Online Messenger (OLM) offers both driver license and motor vehicle services. Please refer to the chart below for services offered by OLMs. For additional service locations and information on OLMs, visit the Online Messenger description page.
- An Online Registration Program (OLRP) agent provides specific, online motor vehicle titling and registration transactions to customers. Please refer to the chart below for services offered by OLRPs. For additional service locations and information for Online Registration Program agents, visit the Online Registration Program (OLRP) Location Guide.
PennDOT’s online customer services are a self-service website for specific Driver License, Photo ID and Vehicle Registration services. PennDOT does not charge any additional fees for the use of any online service listed under the PennDOT Website Services column.
| Service | Transaction | PennDOT Website Service | DLC | Photo Center | OLM | OLRP Agent |
|---|---|---|---|---|---|---|
| Driver’s License / Photo ID Services | Initial Photo ID Card | | ✓ | | | |
| Driver’s License / Photo ID Services | Photo ID Card Renewal | ✓ | ✓ | | ✓ | |
| Driver’s License / Photo ID Services | Photo ID Address Change | ✓ | ✓ | | ✓ | |
| Driver’s License / Photo ID Services | Photo ID card Duplicate/Replacement | ✓ | ✓ | | | |
| Driver’s License / Photo ID Services | Driver's License Renewal | ✓ | | | ✓ | |
| Driver’s License / Photo ID Services | Driver's License Address Change | ✓ | ✓ | | ✓ | |
| Driver’s License / Photo ID Services | Driver's License Duplicate / Replacement | ✓ | ✓ | | ✓ | |
| Driver’s License / Photo ID Services | Commercial Driver's License Renewal | | ✓ | | | |
| Driver’s License / Photo ID Services | Commercial Driver's License Address Change | | ✓ | | | |
| Driver’s License / Photo ID Services | Commercial Driver's License Duplicate / Replacement | | ✓ | | | |
| Driver’s License / Photo ID Services | Photo for your Driver's License / ID card (must bring camera card) | | ✓ | ✓ | ||
| Driver’s License / Photo ID Services | Learner's Permits | | ✓ | | | |
| Driver’s License / Photo ID Services | Road Test (Non-Commercial, Commercial and Motorcycle)* | | ✓ | | | |
| Driver’s License / Photo ID Services | Special Point Exam* | | ✓ | | | |
| Driver’s License / Photo ID Services | CDL Learner's Permits | | ✓ | | | |
| Driver’s License / Photo ID Services | Commercial Knowledge Test | | ✓ | | | |
| Driver’s License / Photo ID Services | New Resident Driver’s License/Transfer | | ✓ | | | |
| Driver’s License / Photo ID Services | 3-Year Driver Record Requests | ✓ | ✓ | |||
| Driver’s License / Photo ID Services | 10-Year Driver Record Requests | ✓ | | | ✓ | |
| Driver’s License / Photo ID Services | 10-Year Driver Record Requests | ✓ | | | ✓ | |
| Driver’s License / Photo ID Services | Full Driver Record Requests (CDL holders only) | ✓ | | | ✓ | |
| Driver’s License / Photo ID Services | Present Proof of Insurance for Driver’s License Suspensions | | | | ✓ | |
| Driver’s License / Photo ID Services | Restoration Requirements Letter | ✓ | ✓ | | ✓ | |
| Driver’s License / Photo ID Services | Restoration Requirements/Pay Restoration Fee | ✓ | | | ✓ | |
| Driver’s License / Photo ID Services | Become an Organ Donor | ✓ | ✓ | | ✓ | |
| Driver’s License / Photo ID Services | Add Veterans Designation | ✓ | ✓ | | ✓ | |
| Driver’s License / Photo ID Services | Schedule/Cancel/Reschedule your Driver's Test | ✓ | | | | |
| Vehicle Services | Duplicate Title | | | | ✓ | |
| Vehicle Services | Heavy Truck Registration Requirements | | | | ✓ | |
| Vehicle Services | Insurance Restorations* | | | | ✓ | |
| Vehicle Services | Provide Proof of Insurance* | ✓ | | | ✓ | |
| Vehicle Services | Person with Disability Parking Placard* | | | | ✓ | |
| Vehicle Services | Person with Disability Parking Plate | | | | ✓ | |
| Vehicle Services | Retired Status Vehicle Registration Renewal | ✓ | ✓ | |||
| Vehicle Services | Request for Vehicle Information | | | ✓ | ✓ | |
| Vehicle Services | Zoological/Wildlife/Heritage Special Fund Plates | | | | ✓ | |
| Vehicle Services | In-Transit Tags | | | | ✓ | ✓ |
| Vehicle Services | Transfer Registration | | | | ✓ | ✓ |
| Vehicle Services | Vehicle Registration Address Change | ✓ | | | ✓ | ✓ |
| Vehicle Services | Vehicle Registration Duplicate/Replacement | | | | ✓ | ✓ |
| Vehicle Services | Vehicle Registration Renewal | ✓ | | | ✓ | ✓ |
| Vehicle Services | Reissue Materials | | | | ✓ | ✓ |
| Vehicle Services | Change Owner or Change/Delete/Add Lessee | | | | | ✓ |
| Vehicle Services | Title and Registration | | | | | ✓ |
| Vehicle Services | PA Reconstructed Title and Registration | | | | | ✓ |
| Vehicle Services | Lien Holder Maintenance | | | | | ✓ |
| Vehicle Services | Civil Penalty in lieu of Service a Financial Responsibility Suspension | ✓ | ||||
| Vehicle Services | County Local Use Fee | ✓ | ||||
| Vehicle Services | Emergency Contact Information | ✓ | ||||
| Vehicle Services | Personalized Registration Plate Availability | ✓ |
Please note that all transactions listed above, except Schedule/Cancel/Reschedule Your Driver’s Test, can be done in person at PennDOT’s full-service center in Harrisburg at 1101 South Front Street.
* The transactions/services identified with an asterisks (*) are specialized and may not be offered at all locations. Please reference Find a PennDOT near you on our website to verify services provided or contact one of PennDOT’s business partners to verify that these services are available.
To find a location to take your Commercial Driver’s License skills test at one of PennDOT’s Driver License Centers or one of PennDOT’s approved Third Party CDL test sites, please check our Commercial Driver’s License Location Flyer or go to Find a PennDOT near you.
Description of Driver Licensing and Motor Vehicle Services Fees:
A current listing of payment options and fees associated with all driver licensing and motor vehicle services can be found online at our Payments and Fees page. Additionally, fee information can be found on the Bureau of Motor Vehicles Schedule of Fees or the Bureau of Driver Licensing Fee Chart.
Please Note: Authorized agents and online messengers are under contract to PennDOT and may charge a market driven service (delivery) fee in addition to any PennDOT statutory fees for temporary, or in some cases, permanent motor vehicle registration plates and cards or other PennDOT products and services offered by the agent. The agent’s /messenger’s service (delivery) fees are market driven, and vary by agent/messenger. To compare service (delivery) fees, you are encouraged to contact the authorized agents and online messengers in your area for the applicable service (delivery) fees charged.