Civil Rights Outreach Division

• Provide complex facilitation and conflict resolution services for communities facing conflicts and tensions related to race, color, religious creed, ancestry, age, sex, LGBTQ+ status, national origin, familial status, or disability status pursuant to the Pennsylvania Human Relations Act.
• Provide training and consultation services to public officials and community representatives and provides them with the skills and mechanisms necessary to prevent and resolve future tensions.
• Lead local projects or initiatives, as assigned by leadership to improve the Civil Rights Outreach Coordinators' visibility, ability to deliver services, and ability to anticipate and prevent conflict in jurisdictional communities.
• Develop and implement comprehensive outreach plans targeting communities in conjunction with the PHRC Advisory Councils and the PHRC Social Justice Ambassadors Program.
• Engage in proactive outreach to educate the public about the dangers of bias and hate and the importance of anti-racism.

If you have questions about the PHRC Civil Rights Outreach Division, you should contact your closest regional office. A PHRC intake team member will explain your rights on how to file a discrimination complaint  and go over the investigation process. If the issue your community is facing does not warrant a formal investigation, a Civil Rights Outreach Coordinator will contact you to discuss other available resources.