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of the Commonwealth of Pennsylvania

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    Special Education

    State Complaints and Dispute Resolution

    To file a complaint with PDE's Bureau of Special Education, use the Complaint Packet and Form and Complaint Resolution Procedures documents below.

    Please submit completed complaint forms to the Bureau of Special Education via one of the two below options:

    • Mail:
      Pennsylvania Department of Education
      Bureau of Special Education
      607 South Drive, 5th Floor – East Wing
      ATTN:  Division of Compliance Monitoring and Planning – East
      Harrisburg, PA  17120​

    If you need assistance, please call: 717-783-6913.

    THE ARC OF PENNSYLVANIA
    301 Chestnut Street, Suite 403
    Harrisburg, PA 17101
    1-877-337-1970

    CONSULTLINE, A PARENT HELPLINE
    800-879-2301
    ConsultLine personnel are available to parents and advocates of children with disabilities or children thought to be disabled to explain federal and state laws relating to special education; describe the options that are available to parents; inform the parents of procedural safeguards; identify other agencies and support services; and describe available remedies and how the parents can proceed.

    DISABILITY RIGHTS PENNSYLVANIA
    301 Chestnut Street, Suite 300
    Harrisburg, PA 17101
    800-692-7443 (Toll-Free Voice) | 877-375-7139 (TDD)
    717-236-8110 (Voice) | 717-346-0293 (TDD)
    717-236-0192 (Fax)

    HISPANOS UNIDOS PARA NIÑOS EXCEPCIONALES (HUNE)
    2215 North American Street Philadelphia, PA 19133
    215-425-6203 | 215-425-6204 (Fax)
    www.huneinc.org

    MISSION EMPOWER
    1611 Peach Street, Suite 120
    Erie, PA 16501
    814-825-0788
    advocate@missionempower.org

    OFFICE FOR DISPUTE RESOLUTION
    6340 Flank Drive
    Harrisburg, PA 17112-2764
    717-901-2145 (Phone) | 800-222-3353 (Toll free in PA only) TTY Users: PA Relay 711
    717-657-5983 (Fax)
    The Office for Dispute Resolution administers the mediation and due process systems statewide, and provides training and services regarding alternative dispute resolution methods.

    PARENT EDUCATION AND ADVOCACY LEADERSHIP CENTER (PEAL)
    1119 Penn Avenue, Suite 400
    Pittsburgh, PA 15222
    412-281-4404 | 866-950-1040 (Toll Free) | 412-281-4409 (TTY)
    412-281-4408 (Fax)

    PUBLIC INTEREST LA​W CENTER OF PHILADELPHIA
    Two Penn Center
    1500 JFK Boulevard, Suite 802
    Philadelphia PA 19102
    215-627-7100 | 215-627-3183 (Fax)

    PENNSYLVANIA BAR ASSOCIATION
    100 South Street
    Harrisburg, PA 17101
    800-932-0311

    THE PENNSYLVANIA TRAINING AND TECHNICAL ASSISTANCE NETWORK (PaTTAN)
    Harrisburg: 800-360-7282
    King of Prussia: 800-441-3215
    Pittsburgh: 800-446-5607

    STATE TASK FORCE ON THE RIGHT TO EDUCATION
    3190 William Pitt Way
    Pittsburgh, PA 15238
    1-800-446-5607 ext. 6828​

    Complaint Form

    To file a complaint with PDE’s Bureau of Special Education, use the Complaint Packet and Form and Complaint Resolution Procedures documents below.

    ConsultLine

    Help for families and advocates of children with special needs can be obtained by calling the ConsultLine at 1-800-879-2301, or request ConsultLine to contact you by using the ConsultLine on-line request form.