User Guides
Webinars
On-Demand WITS Training
While the steps in these videos are still accurate for PA WITS functionality, the appearance of the screens will be different due to a recent user interface update.
To download videos, click the link and right-click Save Video As.
Video 1: Agency Profile, Address, and Phone Number
Video 2: Facility Administration
Video 3: Staff Administration - Add new staff members
Video 4: Optional Agency Setup
Video 5: Optional Facility Setup
Video 6: Staff Administration - Lock/Unlock Accounts
Video 7: Staff Administration - Additional Info and Troubleshooting
Video 8: Treatment Team Groups - Setup Common
Video 9: Announcements
Video 10: Alerts
Video 11: Agency Disclosure Template
Video 12: Primary Staff Setup
Video 13: Referrals In
Video 14: Linked Consents
Contact
For password issues, account resets, or basic client input questions, contact your facilities' WITS Staff Administrator.
For other technical issues with your account or system functionality, your WITS Staff Administrator may elevate the issue to the WITS Service Desk available Monday – Friday, 8 am – 4 pm via phone or email.