Harrisburg, PA — Employees from the Department of Revenue (DOR) will continue visiting senior and community centers across Pennsylvania in the coming weeks to offer in-person filing support for the Property Tax/Rent Rebate (PTRR) program and Pennsylvania personal income tax returns (PA-40s).
DOR’s work to provide in-person filing support on PTRR applications is especially important following Governor Josh Shapiro’s work to secure bipartisan support for a historic expansion of the PTRR program. The expansion resulted in the program’s income limits and maximum rebate both being raised for the first time in nearly 20 years.
“Our goal is to meet eligible applicants where they are to help deliver the critical relief that the PTRR program provides each year for hundreds of thousands of Pennsylvanians,” said Secretary of Revenue Pat Browne. “Under Governor Shapiro’s leadership, we are working on several fronts to ensure this program reaches as many eligible Pennsylvanians as possible. An important part of those efforts is working with community organizations across the Commonwealth to visit locations where we can make a real difference.”
An event list by county is available online on the DOR website. Customers are encouraged to call their preferred location ahead of time to verify availability and make an appointment. Eligible Pennsylvanians are encouraged to check the website for the most current schedule.
In 2024, the PTRR program delivered over 522,000 rebates totaling $319 million to eligible Pennsylvanians. This included roughly 106,000 first-time filers who received a rebate for the very first time. So far this year, DOR has received roughly 300,000 PTRR applications.
DOR’s PTRR outreach initiative is being carried out by employees in the agency’s Bureau of Enforcement and Taxpayer Assistance (BETA). So far this year, BETA employees have scheduled more than 120 events in locations across the Commonwealth.
Property Tax/Rent Rebate Eligibility
Eligible applicants of the PTRR program are reminded to submit a new application (PA-1000) each year, as rebates are determined by annual income and property taxes or rent paid during the previous year. The PTRR program benefits eligible Pennsylvanians aged 65 and older, widows and widowers aged 50 and older, and individuals with disabilities age 18 and older.
Applicants should remember that it's free to apply for a rebate, and they can check their eligibility on the Department of Revenue’s website. Help is also available at Department of Revenue district offices, local Area Agencies on Aging, senior centers, and state legislators' offices.
Taxpayers who need assistance filing their Pennsylvania personal income tax return (PA-40) are advised to bring tax information or income statements, photo identification, and Social Security cards for themselves and their dependents. The deadline to file is Monday, April 15, 2025, for individuals who received more than $33 in total gross taxable income during the 2024 calendar year.
PTRR Community Outreach Initiative
DOR has been actively visiting senior and community centers for several years to provide an additional option for in-person assistance for the PTRR program. As Governor Shapiro emphasized, there should be no wrong door to access this essential program.
DOR also has updated its website to include multiple translated versions of the PTRR Program Condensed Fact Sheet (REV-1900) to help eligible Pennsylvanians file their rebate applications. These languages include: