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Official Website

of the Commonwealth of Pennsylvania

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    Keep Kids Safe

    Contact Us

    If you aren't reporting a new case of child abuse, please use the information below to reach us. 

    Suspect Abuse? Report it!

    Call ChildLine at 1-800-932-0313.

    Mandated reporters: Report electronically  

    Issues with reporting electronically? Call ChildLine at 1-800-932-0313.

    Existing Child Abuse Report

    Clearances

    Quality Assurance and Administrative Support Unit (QAASU)

    •  You may contact QAASU if you: 
      1. Are subject to a child abuse report and need to speak to a representative
      2. Have questions due to an expunged case or expunction; or
      3. Have questions regarding notification letter that you have received

    To contact QAASU, please email: RA-PWQAASUGENINQ@pa.gov

    Appeals

    •  If you have questions regarding an abuse registry appeal or the appeal process, please call 717-425-2992.

    Other Topics

    • Suspect child abuse? Call ChildLine: 1-800-932-0313
    • Email general questions related to mandated reporting, or clearances. NOT TO REPORT ABUSE.
    • Account log-in or other technical issues with CWIS: Call the support center at 1-877-343-0494
    • Sign up for the University of Pittsburgh's online recognizing and reporting child abuse training: Call 717-795-9048
    • Formal complaints regarding a school or school employee, not related to suspected child abuse, should be provided to the Pennsylvania Department of Education (PDE) by calling 717-783-6788 or by visiting the PA Professional Standards and Practices Commission's Mandatory Reporting page for more information. Directly access PDE's Educator Misconduct Complaint form.
    • Suspect welfare fraud? Call 1-844-DHS-TIPS    

    Directory of Services for the Office of Children, Youth, and Families

    Available resources include:

    • Regional Offices
    • County Children and Youth Agencies
    • National Child Welfare Resources
    • Pennsylvania Child Welfare Resources