Office of Income Maintenance (OIM)

​Bureau of Employment Programs

The Bureau of Employment Programs (BEP) supports eligible individuals, including public assistance recipients, by providing career support services that help individuals and families prepare for and maintain meaningful employment.

This is accomplished through a network of contracted programs that provide education, job readiness, skills-building, and vocational training services. The bureau also manages supportive services for participants such as transportation, childcare, funding for training supplies, and human-centered case management that helps participants overcome obstacles to ensure long-term workplace success. The bureau does this by developing data-driven programs, policies, systems, and partnerships. Accountability to state and federal funds is monitored by program advisors who evaluate program effectiveness, provide technical assistance, review performance data, and develop holistic approaches to improving outcomes for participants with contracted partners. Finally, the bureau also provides oversight of the Commonwealth’s refugee post-resettlement support program.

Divisions

Develops, implements, and manages career support services for eligible individuals/families delivered through contracted providers statewide, including secondary and postsecondary education, job training, skills-building, job readiness assistance, and supportive services. Includes PA’s refugee post-resettlement support program.

Develops policy, training, state plans, and regulatory updates pertaining to TANF and SNAP employment and training. Maintains systems such as the Commonwealth Workforce Development System, co-owned with Pennsylvania Department of Labor and Industry, which tracks program and participant performance data. The division also provides data analytics to inform program and policy decisions.

Bureau Information

Director

Jolene Reid
Health and Human Service Building, 4th Floor
625 Forster Street 
Harrisburg, PA 17120