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Official Website

of the Commonwealth of Pennsylvania

    The .gov means its official.

    Local, state, and federal government websites often end in .gov. Commonwealth of Pennsylvania government websites and email systems use "pennsylvania.gov" or "pa.gov" at the end of the address. Before sharing sensitive or personal information, make sure you're on an official state website. 

    ​Pennsylvania Department of Health

    The Pennsylvania Department of Health, Division of Nursing Care Facilities, administers the Commonwealth contract to provide nurse aide registry services.
     
    Division of Nursing Care Facilities
    Room 526, Health & Welfare Building
    625 Forster Street
    Harrisburg, PA 17120
    800-254-5164
    717-787-1816

    • To inquire about the annotation of nurse aide registrations

    Pennsylvania Department of Health Nurse Aide Registry and Nurse Aide Testing managed by Credentia

    Credentia
    1025 Greenwood Blvd.
    Suite 401
    Lake Mary, FL 32746

    Registration and Scheduling Services: 888-204-6249

    • Assistance in accessing your CNA365 account to schedule, reschedule, cancel an examination or to view your score report.
    • Request an excused absence
    • Obtain information regarding your examination

    Registration and Scheduling Services Hours of Operation
    Monday - Friday: 8:00 a.m. - 11:00 p.m. EST
    Saturday: 8:00 a.m. - 5:00 p.m. EST
    Sunday: 8:00 a.m. - 4:00 p.m. EST

    Registry: 888-204-6249

    • Clarify information about the Registry
    • Assistance in accessing your CNA365 account to change your current address or name once you are on the Registry, or to complete a renewal or reciprocity form.
    • Obtain information regarding reciprocity
    • Obtain information on continued enrollment on the Registry

    Registry Hours of Operation
    Monday – Friday 8:00 a.m. – 5:00 p.m. EST

    Go to Credentia's website:  

    • Download a Candidate Handbook
    • View the Nurse Aide Practice Written Examination
    • Verify your status on the Registry
    • Find training information on accessing your CNA365 account and functionality. 

    Pennsylvania Department of Education

    The Pennsylvania Department of Education approves Pennsylvania nurse aide training programs.

    Division of Postsecondary and Adult Education
    333 Market Street
    Harrisburg, PA 17126-0333
    717-783-6974
    Hours of operation: 7:30 am - 4:00 pm

    • To obtain information regarding training requirements
    • To obtain a list of approved training programs

    Credentia
    Credentia is responsible for registration, scheduling and administration of the NNAAP examination.

    Credentia
    1025 Greenwood Blvd.
    Suite 401
    Lake Mary, FL 32746

    888-204-6249​
    Monday – Friday 8:00 a.m. – 11:00 p.m. EST
    Saturday 8:00 a.m. – 5:00 p.m. EST
    Sunday 10:00 a.m. – 4:00 p.m. EST

    Pennsylvania Department of Human Services

    Long-Term Care Provider Services
    P.O. Box 8025
    Harrisburg, PA 17105
    717-772-2570
    Hours of operation 8:00 am - 4:30 pm

    • To obtain information/assistance regarding federal regulations for reimbursement from nursing facilities to employed nurse aides
    • To acquire help with any discrepancies in eligibility for reimbursement
    • To provide test instruments, testing services and to transmit information to the Nurse Aide Registry

     

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